Your order will be processed within 1 to 3 business days, order processing is from Monday through Friday (excluding Holidays), once your order is fulfilled, you will receive an email confirmation with your tracking information, please allow up to one business day for tracking information to update.
Note: Please note that some brands ship directly from their warehouse to you and this may add 1 to 2 days shipping time. If your purchase consists of several items, in some instances they may come from different locations but you will not be charged any extra fees. This means you may receive your order in more than one package. You will receive tracking information for each item in your order if shipped separately.
Items shipping within Canada are duty free. Items shipping to the United States of America ship duty-free if the item is under $800 USD, anything above $800 USD may be subject to duties, please check your customs office for more details.
SHIPPING - USA & CANADA
STANDARD SHIPPING POLICY
- For purchases under $200 CAD, a $20 CAD shipping fee will be added to your total at the time of checkout.
- Any purchase over $200 CAD will receive FREE Standard Shipping.
- You have the option to choose expedited shipping at an additional cost at the time of checkout. Express items are shipped via air and arrive within 1-3 business days.
- Promotions offering FREE SHIPPING with a discount code will be shipped via postal service with no tracking number.
Les Archivistes ships with signature requirement on items priced over $100 CAD for security purposes, please make sure someone is available to receive and sign for your package. If the shipment is returned to Les Archivistes due to the inability to deliver or refusal of the package, we will refund you the amount minus any shipping fees Les Archivistes has incurred. UPS/FedEx/DHL does not ship to P.O. Boxes.
Les Archivistes reserves the right to ship via different carriers without prior notification such as Canada Post, USPS, UPS, FedEx, DHL, Purolator, Canpar or Loomis. Some brands ship directly to you and may use other couriers not mentioned, a tracking number will be always provided.
SHIPPING - INTERNATIONAL
Items shipped Internationally outside of Canada and the US will be shipped via courier or Postal Service. International fees apply.
Please Note for shipments outside of Canada and the USA: Any taxes and/or duties associated with the shipment are the sole responsibility of the customer.
If an item is returned to Les Archivistes due to the wrong address on file, refusal to pay duties or other circumstances where Les Archivistes is not at fault, we will refund the purchase minus any shipping fees (original and return) plus any other fees associated with the return to sender including but not limited to reentry duties and taxes.
Promotions offering FREE SHIPPING with a discount code will be shipped without a tracking number.